The Questions We Actually Get

A measurement of how much a metal surface resists a small indentation under a fixed load. Two heads off the same line can still test differently if one was tempered slightly off from the other — hardness is the number that catches that, not weight or finish.

Probably more than it is for a scratch player. Low handicappers are usually already close to spec, so a fitting buys small refinements. A mid-handicap bag is far more likely to have a real inconsistency somewhere, and inconsistency costs you strokes before it costs you yards.

Every club you actually play, including the ones you've stopped trusting. The shoes and glove you wear on the course. A screenshot of recent rounds helps if you track scores digitally, though it's not required.

No. Plenty of sessions end with a printed certificate and no order at all. That certificate is yours regardless of where you build — we'd rather build it here, but the fee covers testing, not a sale.

Often, yes, and we'll suggest it more than a shop that only sells new sets would. A shaft swap or lie correction usually costs a fraction of a replacement and fixes more, because the original problem was in the spec, not the head.

Seven to nine days is typical from when parts arrive, not when you book. Anything already on our wall moves in three or four days. A special order runs on the manufacturer's timeline, and we pass that along instead of guessing.

Monday is calibration and quench-bench day, no appointments. The reference block gets checked, the tester gets re-zeroed, and the week's builds get finished without interruption.

Yes — left-handed heads across every category on the demo wall. Shafts are identical either way. Mention it when booking so the right heads are staged before you arrive.

Once a year is a fair baseline for a regular player. Grips usually need attention every thirty-five to forty rounds around here, sooner through a full summer without wiping down. Hardness checks on anything you bring in are free, session or not.

Not fully, and we won't claim otherwise. Bounce and grind exist to manage turf interaction, and a mat can't replicate that. Wedge sessions include real grass out back — if weather rules it out, we reschedule that part rather than fake it.

Yes for single-head work — common with parents fitting a junior alongside their own bag. Full bag sessions for two people need separate appointments; the measurement work alone fills the time.

Not really — putting strokes don't generate the impact force a full swing does. Face insert and milling matter more. We still test a putter head, but we read it differently than a seven iron.